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Privacy Policy

Last Updated: 16 January 2026

Bronxridge (“we”, “our”, or “us”) values your privacy and is dedicated to protecting the personal data of everyone who interacts with our online platform, algorithmic tools, and related services. This Privacy Policy outlines how we collect, store, share, and protect your information in adherence to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. The Data Controller

Bronxridge operates as the primary data controller for personal data processed through our website. If you have questions regarding data governance or want to exercise your legal protections, reach our Data Protection Officer at [email protected] or write to our Manchester office at Park Row 120, WC1V 6AA Manchester, GB.

2. Personal Data We Collect

Depending on how you interact with our platform, we may gather several categories of personal data, including:

  • Identification & Contact Data: Full name, telephone number, residential address, email address, and identity verification documents where required by compliance protocols.
  • Technical & Connection Data: Internet protocol (IP) address, operating system, browser type and version, language settings, geolocation indicators, time zone settings, and device telemetry.
  • Usage & Interaction Data: Pages visited, duration of sessions, click paths, tool configuration preferences, calculator interactions, and engagement metrics.
  • Communication Data: Records of communications, support requests, feedback submissions, and administrative emails exchanged with our team.

3. Legal Grounds for Processing

Under the UK GDPR, we process personal information strictly when underpinned by a recognised legal basis:

  • Performance of a Contract: To administer platform features, deliver requested services, and maintain your user profile.
  • Legitimate Interests: To enhance algorithmic efficiency, protect our network against cyber threats, improve platform usability, and detect fraudulent behaviour.
  • Legal and Regulatory Compliance: To satisfy anti-money laundering (AML), know-your-customer (KYC), and record-keeping duties under United Kingdom legislation.
  • Consent: Where you have granted explicit consent for specific communications or non-essential analytical cookies, which may be withdrawn at any time.

4. How We Use Your Information

The information we collect is utilised to operate, maintain, and upgrade our systems, verify account credentials, prevent automated abuses, deliver user support, compute algorithmic indicators, and communicate service notifications, policy updates, and security alerts.

5. Sharing of Personal Data

We do not sell, rent, or trade your personal data. We disclose information only under strict confidentiality and security terms to:

  • Regulated liquidity providers, brokers, or financial network partners essential to processing your transactions;
  • Cloud storage, hosting, cybersecurity, and server monitoring service providers located in the United Kingdom or approved European jurisdictions;
  • Professional advisers, legal counsel, and statutory auditors;
  • Law enforcement or regulatory authorities when compelled by lawful requests, court orders, or statutory obligations.

6. International Data Transfers

When data is transmitted outside the United Kingdom, we verify that appropriate safety mechanisms are established in accordance with UK data protection laws. Such mechanisms include the International Data Transfer Addendum, Standard Contractual Clauses (SCCs), or adequacy regulations enacted by the UK Government.

7. Retention and Data Security

We maintain your personal data only for as long as required to fulfil the purposes for which it was gathered, including regulatory, taxation, and legal claims defense requirements. Typically, compliance records are stored for a period of up to six years following account closure.

We implement technical and organizational safeguards including end-to-end TLS encryption, partitioned database structures, role-based access restrictions, and regular vulnerability audits to shield your information from unauthorised interception, loss, or misuse.

8. Your Statutory Rights

Under UK data protection legislation, you are entitled to exercise several fundamental rights:

  • Right of Access: Request a copy of the personal information we maintain concerning you.
  • Right to Rectification: Request correction of inaccurate, obsolete, or incomplete personal data.
  • Right to Erasure: Request the deletion of your personal information where statutory retention grounds no longer apply.
  • Right to Restrict Processing: Request the suspension of certain processing actions.
  • Right to Data Portability: Obtain your digital information in a structured, machine-readable format.
  • Right to Object: Contest our processing based on legitimate business interests or direct marketing outreach.

To exercise any of these protections, email our team at [email protected]. If you consider that our handling of your information fails to observe data protection laws, you retain the right to lodge a formal complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.

9. Cookies and Tracking Technologies

We employ essential session tokens and technical cookies necessary to deliver secure navigation, load-balance server requests, and retain your interface preferences. Non-essential analytical telemetry is captured only with your informed agreement.

10. Updates to This Policy

We review and update this Privacy Policy periodically to reflect technological changes and statutory obligations. Any revisions will be published immediately on this page with an updated revision date.